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  • Team Leader/Supervisor Call Centre - DUBAI

      Job Status: open

      We, Executive Search Worldwide are inquest of suitable candidates for Team Leader/Supervisor Call Centre for one of our clients for the following roles.


      Position Title: Team Leader/Supervisor Call Centre

      Position Based In:Dubai - UAE 

      Gender: Equal Opportunity Employer

      Professional Qualification: Bachelor Degree

      Professional Experience: Minimum 5 years

      Job Descriptions / Responsibilities:

      • Responsible to attend all incoming questions from call center executives.
      • Responsible to inbound and outbound performance.
      • Responsible to inform staff on all new services and procedures.
      • Keep a good coordination in the team, organize and follow up their activities.
      • Report to the Call Center specialist on daily basis.
      • Responsible to issue daily and monthly reports of the team.
      • Responsible to monitor team performance.
      • Responsible to contact customers to respond to inq
      • uiries/complaints or to notify them of claim investigation results and any adjustments.


      Apply: Send your updated resume at, Cc: in MS. WORD FORMAT.

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