Job Status: Open

Position Title: Sales Regional Head

Position Based In: Karachi - Pakistan 

Employer / Client’s Detail: Largest Retail Group

Gender: Equal Opportunity Employer

Education: Masters in Business Administration or equivalent education from HEC recognized institute

Experience: Minimum 8 - 10 years experience in sales and customer services

Job Descriptions / Responsibilities:

• Updates and implements policies, goals, objectives, and procedures for sales & sales operations.
• Develops new customer base and strengthen relationships to retain existing customers.
• Monitors regional sales activities to ensure satisfactory service and quality products.
• Controls and monitors all operational activities of sites and projects in respective region.
• Maintains budgetary expenses, analyze variances and initiate corrective actions.
• Achieves annual sales target for the region with quarterly review and analysis.
• Forecasts demand and determine the types and quantity of products to be sold.
• Monitors showroom managers and evaluates assigned targets.
• Ensures effective coordination between Production, Supply Chain Management, Sales, Design and Site departments.
• Reviews customer complaints and ensures its effective resolution.
• Coordinates with Factory for all production related matters.
• Oversees showroom Dashboard/ sales/key accounts managers and their staffs and take corrective actions.
• Monitors customer complaints and ensures effective resolution while liaison with concerned stake holders.
• Manages and ensures display of the entire showrooms is as per the company’s standards while working together with Product, Inventory and visual merchandising department.
• Develops sales team through motivation, counseling, skills development and product knowledge.
• Identifies individuals suitable for filling important positions through succession planning.
• Designs SOPs and workflows for the departments where they are applicable.